Design an audience-centric go-to-market strategy 

The marketplace is saturated, competition is fierce, and customers are in the driver’s seat. The question is, what’s in it for the customer to purchase from you?

Many companies often position their products and services on what they do (feature/function) instead of how they address a customer problem or desired business outcome.

Customers don’t buy products; they buy solutions to their needs. Placing too much emphasis on your products and services is like talking all about yourself on a first date – we know how well that goes. Through our customer-first empathy process, your story will resonate and deliver valuable customer conversations because its designed through their perspective first.

Customer-centric companies are 60% more profitable compared to companies that are not focused on the customer1

 

Move from product-centric to customer-centric by first understanding what customers care about– their business outcomes, challenges and market trends. By thinking as a customer-first, your company value proposition will become more relevant and ultimately improve your customer loyalty.

Implement Your Customer-Centric Value Proposition

Notable Evolution’s Buyer Persona and Market Requirements Document (MRD) solutions help you transition to a customer-centric value message, uncover opportunities to improve differentiation and increase your revenue. We put the customer first, then work on aligning your value to them.

  1. Source: Deloitte and Touche
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